I have flown EZY 4 times (GO twice) and Ryanair 7 times, and the only difference between the two are the colour and size of the airplanes, and the slightly longer distance I have to travel to get a Ryanair flight.
Staff morale on both carriers did not seem incredible, whilst EZY staff get somethings FR staff don’t the reverse is true. EZY has a disgraceful staff travel programme that has caused a lot of controversy recently, have not seen such a problem with FR.
However I have not once met an unhappy customer from flying either airline. You pay peanuts you gets monkeys as I think the saying goes. People know that when they are only giving Ryanair 1p of their money (Remember those horrendus taxes you pay do not touch the airline) they are expecting nothing more than a bus service. You hop on the plane, it gets you to the destination, and even better gives you the option to buy some refreshments and gifts along the way.
As several people have pointed out the 2 airlines have allowed so many more people to fly than would have done otherwise, and the LoCos have been instrumental in bringing down the fares of the established flag carriers.
The 2 carriers are slightly different, but not much (LTN is not much further from London than STN) and I (And I am sure many others too) would not hesitate to fly either airline again if the arrangements offered by the airline fits in with my travel plans.
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