Sadly that’s the way things are handled in the industry Dantheman77…simply because it is seen to be dealt with easier that way, and the less that the customers/passengers know about what’s going on, the better.

Frankly I think its an easy cop-out for airlines to say this…if something is wrong, they should be forced to tell the customers exactly what is wrong and why. That way you (as the airline) have a chance, albeit a slim one, of at least retaining the customers respect for being as honest and truthful as possible, although its doubtful whether or not you will still retain their custom in the future.

Amazing how you can all rush to discredit him when we don’t even know the full reasons as to why they [Varsity] have stopped services yet?:( 😡

Varsity Express suspends service?

Oh dear, not such good news…

Varsity Express regrettably announce as of 3 o’clock today March 8th 2010 the suspension of scheduled services on their Oxford to Edinburgh route.

The reason for this suspension is due to operational issues between Varsity Air Services Ltd and the airline and AOC holder who have been contracted to operate the Jetstream 31 type on our behalf and that was being used on the route. All further ticket sales have been suspended until further notice. All passengers effected by the suspension of service either have been or are currently being informed of the situation.

The policy of Varsity Air Services Ltd has always been to protect the interests of its passengers at all times and therefore the company from the onset of ticket sales entered into a voluntary passenger revenue protection scheme involving an Escrow agent account. All passenger revenue relating to flights not completed is protected by this scheme independently and all money relating to un-flown revenue can be refunded in full if necessary.

The board of Varsity Air Services Ltd are in current negotiation with potential aircraft operators and AOC holders who could provide the operational capability required to allow the resumption of services, on what has already proved to be a very popular, viable and sustainable route. The board are hopeful that Varsity Air Services Ltd will be able to resume full operational services in the very near future. For further information contact the Varsity call centre on 0871 644 0450.

Only last night did Varsity Express state on their Facebook page that they have “over 500 advanced bookings” and that with “135 people carried last week, Varsity is literally off to a flying start!”, I wonder what has happened, but please lets not speculate or spread malicious rumours about the possible causes of this unfortunate set-back until more details are released, but I thought I would post it up to let people know.

…this is slightly more challenging than asking “chicken or beef”.

And you call me naive for what I said, and then come out with a comment like that?:mad:

But is your job as demanding or as important as cabin crew, do your daily actions and responsibilities affect the lives of every person you come into contact with?