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khalem.chapman

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Viewing 14 posts - 46 through 59 (of 59 total)
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  • in reply to: Hi all,Just to comment on… #803835

    Hi all,

    Just to comment on some points made this evening.

    Avion Ancien – I have not been notified of a need to close the forum but will check in when I’m back at work on Monday and give everyone prior notice, including times it’ll be down and when it’ll be back up.

    Bruce – Yes mod powers are being returned. Something which should have transferred as you signed in. I will be setting up a moderator thread over the weekend if that’s what you mean?

    Lyffe – I have passed on the criticisms and the developers will be addressing issues next week. I’ll also be talking to them more going forward, so expect changes which give options in line with the old forum

    We are working on it, please bear with us.

    Regards,
    Khalem

    in reply to: Hi all, firstly I just want… #803977

    Hi all, firstly I just want to cover a few comments

    Nils -“I had to change my password as appartently it didnt want to accept my old one” – That was a security matter, everyone had to change their password.

    Things noted this morning have been passed on to the developers and changes are going to be made as per your comments and suggestions. Moderator powers have been given back to some and more will get theirs next week. My colleagues have been dealing with that today!

    Thanks to Tony C for your kind words. My aim is to be as active as I can be as often as I can be, but bear with me as I am in and out of creating content for Key Aero, AFM, Combat Air and Air International too (my main job). But my job is also to keep the forum going as best it can be.

    Watch out for more updates either later today or early next week, but in the meantime, I will be active so feel free to give me a shout.

    Khalem

    in reply to: Hi all,

    Again noted all…
    #804091

    Hi all,

    Again noted all you have said. I apologise for the length of my name, haha! I know I’m “point man” and don’t worry I’m not taking it to heart, in any way. I want this forum to be the best it can be and it seems we have a long way to go.

    UPDATE: Most if not all moderators will be reinstated today. Sorry for the inconvenience on our part.

    in reply to: Hi Mothminor,

    I have noted…
    #804122

    Hi Mothminor,

    I have noted this and the developers will look into it. It is a priority but unfortunately I can’t do much more then pass on the information.

    Khalem

    in reply to: Hi Gerard,

    I'll pass that…
    #804125

    Hi Gerard,

    I’ll pass that on! Thanks for bringing it to my attention.

    Khalem

    in reply to: Hi Mothminor and Bob,

    I…
    #804127

    Hi Mothminor and Bob,

    I will look into the post issue for you Mothminor, along with account levels.

    Bob, unfortunately it wasn’t my call to make.

    Thanks,
    Khalem

    in reply to: Hi Paul F, Avion Ancien and… #804248

    Hi Paul F, Avion Ancien and Bunsen Honeydew,

    Your style over content comments were noted Paul F and will be passed on to the developer. I myself will be pushing for forum software going forward.

    Thanks Avion Ancien, our aim is to be more connected with the forum and these concerns will definitely be aired with those involved to come to an outcome which benefits all of us.

    Direct messages have been a problem Bunsen Honeydew and it is on the list of things to sort.

    Thanks,
    Khalem

    in reply to: Hi all,

    As I've said, we…
    #804259

    Hi all,

    As I’ve said, we are not planning on removing moderators and it is something we will work to fix ASAP! It is not something we have planned to scrap.

    As per thread view numbers, I will note it and we will try to get it re-instated.

    As a journalist and not a massive website tech guy, these changes have to be passed on to developers. All of your criticisms and complaints have been noted.

    Khalem

    in reply to: I'll have a look once I get… #804266

    I’ll have a look once I get some free time.

    Regards,
    Khalem

    in reply to: That is my way of thinking… #804290


    That is my way of thinking too, Fouga23. We are exploring solutions to these problems and forum software is something I am already planning to pitch.

    Khalem

    in reply to: Hi Bruce,

    Great to hear…
    #804295

    Hi Bruce,

    Great to hear from you too! As per my knowledge and from what I discussed with moderators on the old-style forum, moderators were going to continue on with their same privileges on this forum. Something which I will query and aim to sort as soon as possible. The same goes for private messaging. That is a key staple of a strong user-friendly community which seems to have gone along with so much more. All of these issues I will pursue. I will also pursue missing threads.

    Just for clarity: I was not involved in the design process of the site, as I am relatively new at the company.

    Thanks,
    Khalem

    in reply to: Thanks for your swift… #804386

    Thanks for your swift replies.

    As implied in my previous message, I have noted the forum layout and I will push to get this changed because even I (as an enthusiast blog user) find it rather terrible. But it is something we can change and the sooner the better. So thank you Lyffe for reminding me of that.

    StuartM, I have noted your comment and look at sorting it soon.

    Anything else, let me know.

    Khalem

    in reply to: Hi,

    As a new forum manager,…
    #804401

    Hi,

    As a new forum manager, I’m not privy to previous events but I can sense a lot of negativity between the users and Key Publishing, could you elaborate as to why? We (I) can then work on that to make it better than it has been.

    Thanks,
    Khalem

    in reply to: New Forum Troubles #804406

    Hi all,

    Firstly, I’d like to start by saying I’m the new community manager for the forums and I’ve been reading a lot of your criticisms and making notes.

    I’m Khalem, an assistant editor on AFM/ Combat Air and Air International. Along with an active Key Aero contributor who will be looking after the forum.

    I can’t say I don’t agree with some of your comments regarding the forum’s layout and I will set out to change that as soon as possible.

    Also, changing the passwords upon signing in was a security request as noted in the emails you were sent.

    Please note that there is a category on the forum for issues etc which I will be monitoring and setting a thread up for CONSTRUCTIVE comments about how you would all like to see the thread.

    We (and I especially) want the forum to be considerably more user friendly and we WILL be making changes to best suit you as per these comments.

    Thanks,

    Khalem (Community Manager)

Viewing 14 posts - 46 through 59 (of 59 total)