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khalem.chapman

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Viewing 15 posts - 1 through 15 (of 59 total)
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  • in reply to: Duxford Diary V2 #796289

    Hi all,

    Just to let you know Duxford Diary has returned and is pinned to the top of the historic section. It has been a priority of ours but it has not been the easiest fix we’ve had to make. Sorry it took so long to come back and please find it linked below;

    https://www.key.aero/forum/historic-aviation/3845195-duxford-diary-2019 

    Thanks for bearing with us. 

    Kind regards,

    Khalem

    in reply to: Duxford Diary: Thankyou and Goodbye. #796306

    Hi all,

    Just to let you know Duxford Diary has returned and is pinned to the top of the historic section. It has been a priority of ours but it has not been the easiest fix we’ve had to make. Sorry it took so long to come back and please find it linked below;

    https://www.key.aero/forum/historic-aviation/3845195-duxford-diary-2019 

    Thanks for bearing with us. 

    Kind regards,

    Khalem

    in reply to: Hi all,

    Just to let you…
    #796310

    Hi all,

    Just to let you know Duxford Diary has returned and is pinned to the top of the historic section. Thanks for your patience with it as it has not been the easiest fix we’ve had to make. Sorry it took so long to come back.

    https://www.key.aero/forum/historic-aviation/3845195-duxford-diary-2019 

    Kind regards,

    Khalem

    in reply to: Hi all,

    From what I now…
    #797072

    Hi all,

    From what I now know there is going to be a big update in the next couple of weeks which will cover all of what you have raised. When I am able to, I’ll write up a large post detailing what will happen in the update, what’s new etc…

    At risk of echoing my previous posts, we have listened to your feedback and changes are being made.

    Happy Monday everyone,

    I’ll be back when I know the substance of the next update.

    Kind regards,

    Khalem

    in reply to: Hi all,

    I know its been a…
    #797959

    Hi all,

    I know its been a while but developers have been working on the forum constantly to fix comments you have raised about the forum layout etc… I am expecting an update soon on what will occur in the future (regarding updates and forum fixes) and once I know, I’ll pass the information on to you all.

    Kind regards,

    Khalem

    in reply to: Hi all,

    I'm aware Duxford…
    #797964

    Hi all,

    I’m aware Duxford Diary is not back yet and have not been in a position to update you with its progress for a while – it IS a priority – but it has proved tricky to migrate across and developers are working on it as we speak. 

    I’m expecting an update soon and will update you all when I know more. Apologies on our part but it WILL return as soon as possible.

    Kind regards,

    Khalem

    in reply to: Hi all,

    Apologies for my…
    #799039

    Hi all,

    Apologies for my inactivity this week, I’ve been working on upcoming military magazine content. Bob – I can assure you the Key Aero banner did not knock me out haha?! I’m hoping to give you all an update as soon as I get it, work has been happening behind-the-scenes but I’ve been busy with other work. I get you’re frustrated and Key are working to rectify as many problems raised by your comments as we can. Developers are working on fixes but unfortunately it can’t happen overnight.

    Hi Laurence – I’ve read through your posts and have noted some of the things mentioned which I’ll pass on to developers.

    Hope you’ve all had a good week/ hope you all have a good weekend (both apply on a Friday right?)

    Kind regards,

    Khalem

    in reply to: Hi all,

    These changes will…
    #800198

    Hi all,

    These changes will come, the developers have a list of things they will be addressing and working through. All of these have come from what you have said. It may not be happening overnight, as they’re not just developing the forum, but they will be addressed and they know of its importance. I’m hoping to be able to update you on further tranches of updates next week sometime.

    Kind regards,

    Khalem

    in reply to: Hi all,

    Thanks for your…
    #800325

    Hi all,

    Thanks for your comments but unfortunately I can only do so much. I am echoing your comments to developers and they know what areas need attention quicker than others and those updates are coming. 

    Also I didn’t expect any backlash from typing ‘lol’ – LOL! – I was simply trying to make light of a negative situation (apparently that seemingly offended some users) but you can win with everyone.

    I’m hoping to be back in the near future with an update on when the next tranche will come. I know lots of you are unhappy, I respect that (you’ve all put a lot of time and effort into this forum) and I’ll continue to do my job as the ‘go-between’ with users and Key. I have noticed more threads popping up and replies are building on other more-aviation based threads, something which may not be at the level of regularity as the previous setup, that was expected from the migration, but its building back up – slowly but hopefully shortly.

    Have a cracking weekend folks.

    Kind regards,

    Khalem

    in reply to: Hi all,

    There seems to have…
    #800383

    Hi all,

    There seems to have been a lot more distain since I was last on here lol… All I can say is that its not my call to make with regards to forum decisions – like reverting to its old style etc – that decision is made by people in higher positions than me. Your comments have been repeatedly noted to my superiors and developers. Unfortunately I can’t do or say much more when it comes to that topic.

    Hope you all have a nice evening,

    Kind regards,

    Khalem

    in reply to: Hi all,

    Just to address…
    #800852

    Hi all,

    Just to address some comments.

    Thanks for the acknowledgements but the real thanks goes to you all. The amount you’ve contributed over the years and the wealth of knowledge you have shared on this forum is amazing! 

    TexanTomcat2 – I’ll pass that onto developers. I’ve had some trouble uploading pictures myself.

    Steve611 – “Where the point is missed is that this forum lives or dies on the willingness of folk to post stuff either for information or to ask for help. What is blisteringly clear from the point of an enthusiast is that most of the posters are complaining about the new format.”

    You’re absolutely right and we’re working to sort the format into something that works for users, where they are continuing threads about aviation and not about how terrible the forum is. You have all been heard! 🙂

    D1566 – There was a small update, more will happen. Not overnight but over the course of the next month or so there’ll be a lot more changes (as per user comments).

    Trolley Aux – DX Diary didn’t migrate across properly and developers are onto getting that back ASAP.

    Kind regards,

    Khalem

    in reply to: Yeah, I would do the same… #801021

    Yeah, I would do the same Bruce. It would make replying a lot simpler! 

    I’ll update you when I know when the next tranche of fixes comes through to me. I don’t expect you’ll have to wait long but I’ll let you know what will happen and when as I find out.

    Kind regards,

    Khalem

    in reply to: Hi all,

    As you've all noted…
    #801025

    Hi all,

    As you’ve all noted, yes there’s more to do. But its underway and will come in tranches. Kind of like Typhoon upgrades if you’re up on that??? Bearing in mind we are only one (and a bit) weeks into the start of this new forum, not every account has migrated across and yes some people aren’t posting because of the format, there’s a lot of factors. But its not my place to comment on user posting because its up to them. 

    Jeepman – I’ve noted making it easier to see the recent posts and I believe its on the developers list of things to do. Watch this space.

    I’ll update the forum when the next update is due and what is expected to change with it.

    Kind regards, 

    Khalem

    in reply to: Forum users do matter,… #801323

    Forum users do matter, Jeepman. The new setup launched a week ago (just over) and the developers have been working on updating it, amongst other things on Key Aero as a whole. Unfortunately, it can’t happen overnight but they are working on it.

    I can’t comment on contribution numbers because I wasn’t actively on the ‘old forum’ in this degree but there are a number of factors as to why the number is perhaps lower, bearing in mind this only launched a little over a week ago and yes, a lot of work still needs to be done.

    Kind regards,
    Khalem

    in reply to: DX Diary will be migrated to… #801332

    DX Diary will be migrated to here, don’t worry.

    Kind regards,
    Khalem

Viewing 15 posts - 1 through 15 (of 59 total)